Introduction: At Yukwar, we prioritize providing exceptional support to our users. This Support Policy outlines the guidelines, response times, and available support channels to address user concerns.

1. Support Channels:

• Email Support: Reach us at info@yukwar.com.

• Live Chat: Available on our platform during business hours.

• Help Center: Access FAQs and guides on our website.

2. Response Times:

• Emails: Response within 24-48 hours.

• Live Chat: Immediate support during business hours.

3. User Responsibilities:

• Provide clear and detailed descriptions of issues.

• Share necessary documents or screenshots when requested.

4. Scope of Support:

• Assistance with account-related issues.

• Guidance on using platform features.

• Resolution of transaction and order concerns.

5. Limitations:

• Support is not available for third-party integrations or custom solutions.

• We do not offer technical support for devices or internet connectivity issues.

6. Contact Us: For additional inquiries, contact us at